Book: ‘Customer Success’ by Nick Mehta, Dan Steinman, Lincoln Murphy and Maria Martinez

As I was joining the new world called “Customer Success”, I definitely had to understand it. The book confirmed that I have already been halfway in the Customer Success field, therefore, I already had half of the understanding of what it is and what it means. Based on a great example, this book nicely describes all aspects that are related, necessary to understand and vital to execute, for the READ MORE